A DIFFERENT PERSPECTIVE ON EVERYDAY CLOTHING / THE 16-PIECE EDIT
ALTERED REALITYCLOTHING FOR YOUR OWN REALITY
BAG[0]
ALTERED REALITY / CLIENT SERVICES / 03

Good questions.
Clear answers.

From finding your fit to arranging delivery, find the details that matter to you.

18 questions

CollectionWhat is in the ALTERED REALITY collection?

The collection brings together 16 pieces: seven tops and shirts, five sweatshirts, two knitwear styles and two outer layers. Explore the complete edit on the collection page.

CollectionWhere can I see more of a piece?

Open a product page to explore its photographs, styling details and size options. You can also discover related pieces to complete your look.

CollectionAre colors exactly as shown?

Colors can appear different depending on lighting and your screen settings. If you would like help choosing a shade or pairing colors, ask our team.

SizingHow do I choose my size?

Start with a similar garment that fits you well. Follow the measurement points in the size guide. Contact our team with the style you are considering for help comparing the fit.

SizingWhat if I am between two sizes?

Consider your preferred silhouette and any layers underneath. Send us the product name and a comparable garment’s measurements so you can ask a more specific fit question.

SizingWhich sizes can I choose?

Each product page lists its size options. Select your preferred size and add the piece to your bag. For help choosing a fit, see the size guide or contact client services.

ShoppingHow do I complete my purchase?

Add your chosen pieces to your bag and review your delivery details at checkout. To continue with your purchase, email your selection and delivery details to client services.

ShoppingHow do I add a piece to my bag?

Open its product page, select a size, choose a quantity and use Add to bag. Visit your bag to adjust quantities or remove pieces.

ShoppingWhich currency are prices shown in?

Product prices are displayed in US dollars. Shipping and applicable taxes are additional. For trade pricing, visit our Wholesale page.

ShoppingWhat does the heart icon do?

It adds a piece to your saved edit. Select the heart again to remove it, or visit Saved pieces from the header.

DeliveryWhich countries can you ship to?

For delivery options and charges, share your country, city and postal code with client services when making an enquiry.

DeliveryHow long will delivery take?

Delivery timing depends on your selection and destination. Contact our team with the items you would like and any preferred date before completing your purchase.

DeliveryHow do returns or exchanges work?

For guidance on a return or exchange, read Shipping & returns and request instructions before sending any merchandise.

PrivacyWhere are my bag and saved pieces stored?

When available, browser storage keeps your product selections on this browser. There is no account or cross-device synchronization. You can clear this data on the Privacy page.

PrivacyDoes checkout save my address?

Your address review stays on the current page and is not sent automatically. You choose which details to share with client services by email. Your browser may offer autofill according to its settings.

ContactHow can I contact the team?

Email support@alteredspiritsfilm.com. The contact page can prepare a draft in your email app.

ContactCan I enquire about wholesale?

Yes. Visit the Wholesale page and share your business, preferred pieces, quantities and timeline. For a wholesale quotation, include your delivery destination and estimated quantities.

ContactHow do I send my enquiry?

Complete the contact form, review your enquiry and select Open in email app. Send the message from your email application to reach our team.

YOUR NEXT PERSPECTIVEExplore all 16 pieces ↗
ALTERED REALITY